Refund policy

All coffee sales are non-refundable.  If you are not happy with a purchase, reach out at hello@subtext.coffee and we'll do what we can make it right!  

Merchandise and wares, all items can be returned within 30 days of being received.  Items must be unused and in original packaging.   

While a lost or damaged parcel is the responsibility of courier, let us know if there is an issue.  We may be able to help solve the issue or replace the item.