Shipping policy

All orders will be processed within 48 hours following payment.

Local deliveries will be delivered between 4pm  and 10:30pm on Wednesday for orders received by noon Monday; or Friday  for orders received by noon Wednesday.

For parcel delivery, Subtext uses FEDEX and Canada Post.  Orders will be shipped out Wednesday and Friday for orders received for orders received by noon Monday; or Friday for orders received by noon Wednesday.

If there is an issue with a delivery—i.e. lost,  missing, or damaged parcel—please reach out via  While the delivery and condition of the package is the responsibility of courier, we will do what we can to fix the situation.